Betting Rules

1. General betting conditions

By opening an account, placing a wager or using a betting service on Spingranny Casino, you confirm that you have read and accepted the rules that apply to that activity. These rules are intended to provide a clear framework for placing bets, recording transactions and settling results. Additional conditions may apply to particular games, sporting events, markets, tournaments or promotions. Where a specific rule is displayed for a product or market, that rule will apply to the relevant bet.

You are responsible for making sure that your use of the service is lawful in the place where you are located. You must meet any applicable age and eligibility requirements before using the site. Spingranny Casino may restrict or refuse access where required by law, regulation, risk controls or its internal policies. The operator may also require account or identity information to be verified before allowing certain activities, processing withdrawals or completing an account review.

Only one personal account should be used unless the site has expressly approved another arrangement. You must provide information that is accurate, current and complete, and must update it when circumstances change. Account credentials should be kept confidential. You remain responsible for activity carried out through your account unless you have promptly reported suspected unauthorised access or another security concern.

• Do not use an account in another person’s name or allow another person to use your account.
• Do not attempt to bypass account, location, age, identity or responsible gambling controls.
• Do not place bets using funds that you are not authorised to use.
• Check that your selected game, market, stake, odds and payment method are correct before confirming a transaction.
• Read any event-specific, game-specific or promotional terms before taking part.

3. Results, settlement and corrections

Bets are settled using the official result or settlement information applicable to the relevant game, event or market. The rules for a particular product may identify the source used to determine a result and may explain how postponements, abandoned events, dead heats, ties, retirements, disqualifications, technical interruptions or other unusual circumstances are handled.

If no specific rule is shown, settlement will be determined using the information reasonably available to the operator and the general Terms and Conditions. A result may be corrected if it was entered incorrectly, if official information changes, or if a clear system or processing error affected the original settlement. A corrected settlement may result in an adjustment to the account balance.

For casino and other games, the game rules shown before play will normally explain the winning combinations, round outcome, feature triggers and calculation of any return. A game round may be treated as completed when the relevant outcome has been generated and recorded by the system, even if there is a delay in displaying the result. If a connection is interrupted, check the account history before attempting to play the same round again.

You should review your betting history and account balance regularly. If you believe a bet has been settled incorrectly, keep the relevant reference and details and raise the issue through the available support process. A review may require information about the account, transaction, game or event. The outcome of a review will be based on the available records, the applicable rules and any relevant official result.

1. Check the bet or game details shown in your account history.
2. Compare the settlement with the specific rules for the product or market.
3. Record the transaction reference and the date and time of the activity.
4. Submit the concern through the available support or complaints channel.
5. Allow the operator to review the account records and provide any further information requested.

5. Responsible play and assistance

Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Keep track of the time and money spent, take regular breaks and avoid betting when you are upset, tired, intoxicated or under financial pressure.

Never chase losses by increasing stakes or continuing to play for longer than planned. Winning does not remove the risks associated with gambling, and previous results do not predict future outcomes. If gambling is affecting your finances, relationships, work, study, health or general wellbeing, stop and seek support.

• Set personal spending and time limits before starting.
• Use available deposit, loss, session or wagering controls where offered.
• Consider a temporary break or account closure if you are finding it difficult to stay in control.
• Do not borrow money, sell essential items or use credit to fund gambling.
• Speak with a qualified support service, financial counsellor, health professional or trusted person if you need help.

Responsible gambling tools and account restrictions may be available through the site. The exact options, activation process and effect of a restriction may vary, so read the relevant information before confirming a request. A restriction may prevent access to some or all betting services and may not be reversible until the stated period has ended.

These Betting Rules are general information and do not replace the full Terms and Conditions or any specific game, event or promotional rules. Spingranny Casino may update its rules when services, laws, technical systems or operational requirements change. The current version published on the site applies to future activity. If you are unsure how a rule affects a proposed bet, do not place the bet until you understand the relevant conditions.